Simple Composition
Online surveys can be put together very easily using sections, open questions, multiple choice questions and help texts. You can see the results in preview mode.
Select recipients using the contract module. Each recipient receives a personalized email containing a link to the form. You can also create surveys for a general audience whose details are not stored in Axxerion. Each survey has a unique URL which you can specify. This URL can be included in an email or social media message or published on your website.
Submit Online
Clicking on the link in the email will open the survey in the web browser. You may include accompanying texts with the questions and even divide the survey over multiple pages.
Reminders
After sending out the survey, you can send out reminders to all individuals and organization who have not yet responded. You can also add new people to the mailing list after sending out the survey and only send those people an invitation.
Quick Evaluation
An overview of the number of submitted forms as well as the filled in forms themselves can be viewed online. The frequencies and percentage scores of the answers are shown per question. Our built-in filtering options allow for quick searches based on answers, allowing quick reviews of forms containing a very positive or very negative reply to a certain question. Answers can also be exported to a CSV file, allowing for further analysis and charts to be drawn up in Excel, for example.
Customer Satisfaction Surveys
The survey module has been integrated with the reporting module. You will be able to send out a survey automatically once a report has been processed. This can be done for every report or for every tenth report.
AXXERION FRAMEWORK
As your organization evolves, Axxerion evolves with you
Highly Configurable Pages & Workflows:
Fully control what you see on every page. Add, remove, rename and reposition fields, buttons, media, and reports. Design workflows from templates or from scratch to achieve any possible business goal.
Group Based Access Rights:
Role-based dashboards to accommodate different types of users. Fully configurable and dynamic access rights to every aspect of the software based on job title, region, department, or user defined groups.
Global Search and Intelligent Linking:
Organize and interlink your people, properties, equipment, contracts, job information and much more. Easily search across the database to instantly find up to the minute information on everything that you are tracking.
Robust Reporting:
Create custom reports that can filter against innumerable variables to put exactly the answers you need at your fingertips. Automatically email report output graphs and lists to the people that need the information at the times that they will need it to make business decisions without having to ask.
