In the fast-paced world of facility management, overseeing numerous properties across multiple regions demands a smart system for vendor selection and assignment. Relying solely on personal knowledge of vendors’ availability, capabilities, history and pricing can lead to significant challenges. These may include dependence on individuals who might leave the company or the sheer time and effort required to make each vendor assignment. Why leave these critical decisions to chance when automation can simplify your processes?
Axxerion Workplace offers a powerful solution, allowing you to automate CMMS vendor selection, work order creation, and vendor engagement with minimal effort. Imagine a holding company expanding its retail footprint continuously. With Axxerion, adding new locations is a breeze. You simply input the location details, select the preferred vendor for each specific issue and problem type, grant retail managers access to the system, and let automation take care of the rest.
Here’s how it works: When a retail store manager encounters a lighting problem in a location for example, they open a ticket in Axxerion, select the “Lighting” issue type, provide issue details, capture photos using their mobile device, and submit the ticket. The system already knows the designated lighting vendor for that store, so it generates a work order and emails it to the vendor, containing all the necessary information for them to promptly address the problem.
Once the job is completed, the vendor can easily email their invoice, which is then automatically uploaded and associated with the corresponding work order, streamlining the accounts payable process or any other payment procedures you follow.
One valuable feature we offer is the ability to request feedback from the location managers regarding the vendor’s performance. This feedback becomes a powerful tool for the facility manager. They can use negative feedback to reconsider the vendor’s status as the default choice for that location or leverage positive feedback to expand the vendor’s usage across other locations.
Axxerion Workplace’s intelligent vendor management system liberates facility managers from the time-consuming task of manually assigning vendors to work orders, common in conventional CMMS solutions. Moreover, it eliminates the need for endless phone calls when no CMMS system is in place. The saved time can then be allocated to more critical projects, all efficiently managed through Axxerion Workplace.
In conclusion, automating vendor selection and engagement with Axxerion Workplace not only enhances efficiency but also ensures consistency and reliability across your facility management operations. It’s time to embrace the future of facility management and experience the transformative power of intelligent automation.