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CMMS Use Cases

Work Request – Work Order Processes for CMMS

By Maintenance ManagementNo Comments

In day to day managing of the buildings, issues big and small are reported.  A CMMS needs to have the functionality to treat the reported problems appropriately based on their urgency, severity and other factors. It starts with someone calling in to report an issue or submitting it in a portal or by sending in an email.  Depending on how the maintenance group is setup in a company, a call center employee receives the reported issue and creates a service request in CMMS.  A service request is a simple object that captures the issue, the person who reported it, location…

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Penn South Selects Axxerion Property Management and CMMS

By Maintenance Management, Property ManagementNo Comments

January 2019 Penn South (www.pennsouth.coop) in Manhattan selects Axxerion Property Management and CMMS after a thorough review of the systems in the market. Below is the announcement from the organization on their selection. “Penn South is a 15-building, 2,820 unit affordable housing cooperative located in three city blocks in the heart of New York City. The in-house management team has long been an industry-leader in adopting new technologies and implementing best practices and prides itself on providing high-quality service to its shareholders. Penn South recently signed an agreement with Axxerion and will be implementing the software over the coming months….

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business team looking at axxerion software

CMMS with Integrated Emergency Notification

By Maintenance ManagementNo Comments

In day to day management of real estate and properties, there are issues that need to be communicated to the occupants in a timely manner. There are cases when a scheduled repair such as a PM (preventive maintenance) work order on an elevator should be reported to the occupants. In other emergency cases, such as a case of broken main or an unfortunate case of a shooting in the vicinity, the residents need to be immediately alerted. CMMS for Emergency Notifications During the day, the maintenance and emergency issues are reported to the maintenance groups and in off hours they…

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industrial photo with axxerion software

What is the Most Efficient Way to Manage your CMMS Customers and Projects?

By Maintenance ManagementNo Comments

As a maintenance service provider in HVAC, electrical, custodial and other disciplines, there are several considerations in selecting a CMMS.  As you sign up a client for any work, you would need to encourage them to setup a contract for long term maintenance which indicates the services, costs and payments and a set of preventive maintenance activities that needs to be done, how often and by who. This is a win-win situation where the client benefits from the preventive maintenance and you would be the best choice for performing this work for the client. CMMS needs to provide the tools…

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maintenance button on keyboard replacing enter/return

Paper-Based Maintenance Management to Automated Work Order Conversion (CMMS)

By Maintenance ManagementNo Comments

Axxerion converts clients from paper-based maintenance management and work order systems to complete CMMS automation resulting in significant savings. The paper-based work orders are inefficient and error prone. In a paper-based setup, work orders are generated either manually or through a system on a daily basis. They are then printed, stacked and separated in groups for technicians and vendors. This process already delays the distribution of work orders by at least a day. The technicians stop at the office in the morning and pick up their work orders and then stop back at the end of the day to drop…

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Man with Hardhat on work site Shutterstock

CMMS Software Requirements

By Maintenance ManagementNo Comments

If you are looking to start from scratch or considering changing your existing CMMS Software, there are four fundamental steps to take before starting your search. 1. Identify critical maintenance problems and define goals The future success of your CMMS Software indeed depends on your ability to acknowledge and recognize the most vital operational challenges and determine how success looks like. The reason behind this cliché statement is the comprehensive nature of CMMS Software, which can sidetrack you from the primary challenges. Here, at Axxerion, we recommend prioritizing the problems by their impact on your operations. Pick top 2 to…

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Electrician fixing ac unit

Using GPS With A CMMS

By IWMS, Maintenance Management, Property ManagementNo Comments

With the availability of GPS (Global Positioning System), companies can now have better information and therefore control on where their resources are and review the history of activities together with their associated GPS. One method of setting up GPS integration, as implemented in Axxerion, is to record a GPS coordinate with any action taken by a technician.  For example, when a technician clicks start work on the CMMS work order, the system records the action as well as the GPS of person’s position at the time. Another approach, as also implemented in Axxerion, is to assign bar code or QR…

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Business Meeting

Setting Up and Using Online Floor Plans (SVG and AutoCAD)

By Maintenance Management, Property ManagementNo Comments

As a property manager/space planner you have perhaps experienced the need and importance of online floor plans for your day-to-day work. This capability has been available in some Integrated Workplace Management Systems (IWMS). However, there are issues with the traditional process of publishing drawings online in such systems. Overall, three groups of users would benefit from accessing the floor plans online. For property managers/space planners For employees For facility managers and service providers Every building starts with a set of drawings which are approved for construction by the planning organizations. When a construction is completed the final drawings are provides…

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3 employees reviewing blueprints on work site Color

Why Procedural Preventive Maintenance (PPM) Is Important

By Maintenance ManagementNo Comments

Let’s explain this through a couple of examples. First let’s imagine that we have a rooftop chiller which needs to be maintained on a yearly basis. It will also need an overhaul every 3 years and needs to be replaced in 20 years. For the yearly maintenance a company might want to establish a rigorous maintenance program where all the steps are planned and processes are defined for such maintenance . We call this “procedural” preventive maintenance. In the case of major overhaul and replacement, the company may depend on the expertise of an outside contractor to analyze, propose and…

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business meeting/brainstorming

CMMS Flexibility in Service Requests Management

By Maintenance ManagementNo Comments

Many companies still operate without a Computerized Maintenance Management System (CMMS) and rely on emails for handling the service requests. When such a company  deploys a CMMS, it is usually a big change for the users who need to abandon their email-based service requests and learn how to log on to a new system for submitting their service requests. Axxerion has an Integrated Workplace Management System (IWMS/CAFM) with extensive Maintenance Management capabilities. One area that I would like to highlight is the flexibility in handling service requests by accommodating different user approaches in submitting service requests and helping them start…

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